In relation to the website: consulting.research-academy.co.uk (“the Site”).
Owner: Research Academy Limited, trading as ‘RA Consulting’ under company number 8543012, whose principal place of business is at 34B York Way, London, N1 9AB (“we/us”).
Customer services: firstname.lastname@example.org.
Postal address: 34b York Way, London, N1 9AB.
ABOUT THE SITE
The Site is a UK-based website and takes reasonable care to comply with the requirements of the UK Data Protection Act 1998 (“the Act”) relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the internet can be guaranteed to be one hundred percent secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Save as provided below, we will not sell, rent, distribute or disclose information about you as an individual or your personal usage of the Site (“Information”) without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, email address, telephone number, and any personal preferences.
We do not handle payments and cannot store credit or debit card data. When you go to checkout, you will be automatically redirected to a secure server managed by our bank to guarantee your safety. Those servers are PCI/DSS compliant and security-monitored.
UPDATING YOUR INFORMATION
If any of the information you provide when subscribing to the services on the Site changes, please update your profile by logging in or alternatively, please notify Customer Services.
ACCESSING YOUR INFORMATION
We are data controllers for the purposes of the Act and if you wish to request access to your Information held by us, you may contact Customer Services.
If you subscribe to our mailing lists for new release and other information, we also ask you to answer various general questions about yourself. You will be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the new products and special offers which we believe you might be interested in.
If you subscribe to our newsletter and at any time you wish to stop receiving this or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the ‘unsubscribe’ link (if available) at the bottom of any document you receive from us.
SURVEYS AND USER GROUPS
We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
LINKS TO THIRD PARTIES’ SITES
TRAFFIC PATTERNS/SITE STATISTICS
We may monitor customer traffic patterns, Site usage and related Site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.
TRANSFER TO THIRD PARTIES
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you (where you have consented to this). We also share your personal information with our suppliers in order to facilitate transactions and delivery. We ensure that our suppliers protect your personal information as tightly as we do. This may involve transferring or selling your Information to other companies, inside or outside the EU.
Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.
By submitting your Information and subscribing to the services available on our Site, you consent to such use and transfer.
Specifically, our website uses ‘first party’ cookies set by Google Analytics to:
• Determine which domain to measure
• Distinguish unique users
• Remember the number and time of previous visits
• Remember traffic source information
• Determine the start and end of a session
• Remember the value of visitor-level custom variables
If you do not wish to receive cookies from us or any other website, you can turn cookies off on your web browser: please follow your browser provider’s instruction in order to do so. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of any attempt to turn off cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
27 September 2013
Research Academy Ltd.